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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lynette Goodman

Lynette Goodman

October 6, 2025

5  out of  5
rating by Lynette Goodman
"Friendly staff! Great service!"
We responded:
"Thank you for your Five Star review Lynette ! We appreciate your business and hope to see you soon !"
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Joey Mendoza

September 30, 2025

5  out of  5
rating by Joey Mendoza
"I have had nothing but stellar service and great interactions with Lisa's office! I have been a customer for several years and would not change a single thing. She has guided me step by step every time I have had a claim or needed anything. Great service and great communication!"
We responded:
"Thank you for your review, Joey! We are lucky to have customers like you! We will always strive to provide the best service possible. "
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Katie Terry

September 30, 2025

5  out of  5
rating by Katie Terry
"⸻ ⭐️⭐️⭐️⭐️⭐️ My experience with Lisa Prentiss has been absolutely wonderful! She helped me and my family get the right life insurance policies, and the process was so easy thanks to her professionalism and knowledge. She took the time to answer every question, explain our options clearly, and made sure we felt confident in our decisions. On top of that, she is genuinely kind, caring, and always makes you feel like a priority. I’m so grateful we have her as our State Farm agent — highly recommend her to anyone looking for an agent who truly puts their clients first!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Amy Parker

September 30, 2025

5  out of  5
rating by Amy Parker
"Great service and friendly, professional employees. Always satisfied with my interactions and transactions."
We responded:
"We appreciate your business and want to thank you for a five-star review !"
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Brandi Hibler

September 30, 2025

5  out of  5
rating by Brandi Hibler
"All of the ladies at Lisa Prentis State Farm in Sayre are so friendly and easy to work with! They really know their stuff and make everything simple to understand. I always feel welcome when I walk in the door, and they go above and beyond to help with whatever I need. Couldn’t ask for a better team to take care of me!"
We responded:
"Thank you so much Brandi! We are happy to take care of our clients, and we appreciate your business as well!"
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Stacey Marie

September 30, 2025

5  out of  5
rating by Stacey Marie
"All of the ladies in this office have been incredibly helpful! They have always taken the time to help when I have had questions or concerns. Couldnt have found a better office to handle my home and auto policies. Thank you, ladies!"
We responded:
"Hey Stacey thank you so much for taking your time to give us a review. We appreciate customers like you and are happy you have moved to our area ! "
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Brandon Miller

September 30, 2025

5  out of  5
rating by Brandon Miller
"Had my insurance here for many years! Great place to do business!"
We responded:
"Thank you so much for a five-star review! We appreciate all of our customers and are happy to help you !"
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Drew Spitzer

September 30, 2025

5  out of  5
rating by Drew Spitzer
"Lisa and Hailey are the best! They are extremely helpful with all insurance dealings and the most wonderful people as well. Thank you for your hard work and friendly attitude!"
We responded:
"Thank you so much Drew! We appreciate you as our client and will be here for you whenever you need us !"
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Danna Ellison

September 30, 2025

5  out of  5
rating by Danna Ellison
"Lisa and her staff go above and beyond to ensure the care of her clients. They are friendly and very knowledgeable. I would recommend them time and time again!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lisa Gutierrez

September 30, 2025

5  out of  5
rating by Lisa Gutierrez
"Lisa and her staff are always very knowledgeable and professional. Greet you with a smile and quick to answer any questions I might have."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ray Sharum

August 19, 2025

5  out of  5
rating by Ray Sharum
"Great insurance agent all of the employees are helpful skilled and know insurance well."
We responded:
"Thank you so much Ray! We so appreciate your long-term loyalty to our agency. Haley, Sammy and I are always glad to see customers like you walk through the door! See you soon! "
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Nathan Yerkes

May 12, 2025

1  out of  5
rating by Nathan Yerkes
"I am a property manager and I was working with Haley on behalf of my client as we needed to make some insurance changes. Haley was one of the most unprofessional people I have ever worked with. There was no communication after repeated emails asking for an update on the changes. She requested the power of attorney be faxed over, which I did on the same day. Two weeks later, she says that it did not completely come through. A problem, I could have immediately fixed. When I called to address not being given an update, she was rude and cussed at me before hanging up on me. I do not recommend working with this agency. There are so many good ones. Please shop around."
We responded:
"I am genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to me, and I am committed to addressing any issue. In lieu of the fact that we must protect our client's privacy our office has to stand by the decision to not talk about details of this interaction. Our clients and their privacy are at the forefront of what we do day in and day out. I am sorry we could not come to an agreement that satisfied you. As our reviews reflect, we strive to always give each and every customer the best service we can. Thank you so much for your consideration. Lisa Prentiss, Agent"
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Glenda Bryant

June 28, 2023

5  out of  5
rating by Glenda Bryant
"Amazing people ,very clean place, I have had insurance her for years... they have always treated me Amazing very helpful with any ?? U have !! If they don't know they will for sure find out for u as soon as possible!! Love the company"
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Joseph Coats

September 30, 2021

5  out of  5
rating by Joseph Coats
"Always helpful! They will help you accomplish anything insurance related! They will always answer your questions and if they don’t have the answer they will find it and call you back! Love the staff! They are awesome!"
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Karen Messick

September 24, 2021

5  out of  5
rating by Karen Messick
"All the ladies in this office are very kind, knowledgeable & helpful."
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Joseph Rivas

September 1, 2021

5  out of  5
rating by Joseph Rivas
"I have been apart of the family for quite awhile now and they have always put up with me! They have handled all my insurance needs and they will continue to do so for the foreseeable future. Give them a call and let them do the same for you and your family."
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Michael Cowan

April 22, 2021

5  out of  5
rating by Michael Cowan
"Went on for a quote, walked out covered. Hailey did a superb job finding the right coverage for me. I highly recommend"
Profile photo of Thunda Shark

Thunda Shark

February 25, 2021

5  out of  5
rating by Thunda Shark
"Amazing people, amazing customer service, and every experience I have had with them has always been a good one even when times where a bit rough."
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Brigette Gloria

September 9, 2019

5  out of  5
rating by Brigette Gloria
"Always a smiling face from the girls. Very helpful."
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Arlene Epp

March 24, 2017

5  out of  5
rating by Arlene Epp
"Always friendly. Look for ways to pay my claim, not avoid paying them. Being next to the tag agent is fantastic. I am always renewing tags for vehicles that other family members drive so I often don't have insurance verifications for them. They are always happy to print one off. Can write a check in office to cover the charges for tows. All three ladies that work there are just great people."